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Former Member
May 20, 2015 at 05:20 AM

Facebook integration broken with C4C - app id and app secret


Hi C4C Experts,

We are facing a problem with facebook integration with Social on Cloud hence thought on reaching out to you for a help:

We are using SAP C4C Cloud for Social. Recently our facebook integration is broken due to a security policy change in facebook and SAP is suggesting to re-authenticate C4C with Facebook. We need APP_ID and APP_Security for the same to integrate.

When i login to page with the facebook page admin id, I do not see any app listed there.

I checked from the my ORM team (online reputation team) that the integration was done without app id and secret as it was not mandatory 1.5 yeas back. As per my understanding, App id is our company facebook page id which i can see in facebook but not sure who to find app_secret required for integration?

Please help here.