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Facebook integration broken with C4C - app id and app secret

Hi C4C Experts,

We are facing a problem with facebook integration with Social on Cloud hence thought on reaching out to you for a help:

We are using SAP C4C Cloud for Social. Recently our facebook integration is broken due to a security policy change in facebook and SAP is suggesting to re-authenticate C4C with Facebook. We need APP_ID and APP_Security for the same to integrate.

When i login to page with the facebook page admin id, I do not see any app listed there.

I checked from the my ORM team (online reputation team) that the integration was done without app id and secret as it was not mandatory 1.5 yeas back. As per my understanding, App id is our company facebook page id which i can see in facebook but not sure who to find app_secret required for integration?

Please help here.



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2 Answers

  • Best Answer
    Posted on May 21, 2015 at 05:13 AM

    Please reference the thread at

    Thank you.

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  • Posted on May 20, 2015 at 05:38 AM

    Hello Amit,

    When you login into, and go into My Apps and open your app, you will be able to see the App ID and App Secret as shown in the below image. You can click on Show to see the App Secret.




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