Skip to Content
author's profile photo Former Member
Former Member

Prerequisites check phase fails while installing SOLMAN 7.1 SP13 on windows server 2012 R2

Hello Experts,

While installing solman 7.1 sp13 in windows server 2012 r2 edition ..we came up with an error that shown below..

We did download the hotfix that microsoft provides in the link
http://support2.microsoft.com/kb/2820470 as well as we did the windows update..

although Nothing that really matters..Please help..😕

1.png (132.1 kB)
Add a comment
10|10000 characters needed characters exceeded

Related questions

8 Answers

  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Jun 04, 2015 at 09:57 AM

    Hey Experts,

    The Issue was solved .Im closing this thread..

    Thanks anyway..

    Add a comment
    10|10000 characters needed characters exceeded

    • The change required is a simple registry change.

      1. Swipe in from the right edge of the screen, and then tap Search. Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search.

      1. In the search box, type regedit, and then tap or click regedit.

      If you are prompted to enter an administrator password, type the password. If you are prompted to provide confirmation, provide confirmation.

      1. Locate and then tap or click the following registry subkey:

      HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\LanmanWorkStation\Parameters

      1. On the Edit menu, point to New, and then tap or click DWORD Value.

      1. Type DisableCARetryOnInitialConnect.

      1. Press and hold or right-click DisableCARetryOnInitialConnect, and then tap or click Modify.

      1. In the Value data box, type 1, and then tap or click OK.

      Exit Registry Editor.

  • Posted on May 19, 2015 at 09:10 AM

    Have you applied the mentioned Microsoft KB 2820470 & restarted the system to retry ?

    Thanks,

    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on May 19, 2015 at 09:17 AM

    From the link which you shared

    You must restart the computer after you apply this hotfix.

    Hope this will help you.

    Regards,

    Add a comment
    10|10000 characters needed characters exceeded

  • author's profile photo Former Member
    Former Member
    Posted on May 19, 2015 at 09:28 AM

    Hai,

    We apply the hotfix and restarted the system. But still shows that error.....

    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on May 19, 2015 at 09:39 AM

    Hi,

    Have a look with SAP Note 1823833 - Accessing shares via SMB3.0 can result in long waiting times

    So if mentioned Microsoft KB has already been successfully implemented without giving any type of errors or warnings then you could proceed your installations. (Depends after checking recent snap shot of the system ).

    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on May 19, 2015 at 09:41 AM

    For more on it just check the mentioned patch under Add/Remove Programs ---> View installed updates.If patch is there then proceed .

    Good luck !!

    Add a comment
    10|10000 characters needed characters exceeded

  • author's profile photo Former Member
    Former Member
    Posted on May 19, 2015 at 10:00 AM

    Hello Gaurav,

    Sorry for misleading the issue.We couldn't actually apply the hotfix .We have downloaded the hotfix from microsoft

    While we try to install it ,it says cant be installed..And the windows update is up to date ,We have restarted the system once after the updation was completed, also which was recommended by the system .


    error.png (94.2 kB)
    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on May 19, 2015 at 10:09 AM

    Are you downloading & applying for correct OS platform.Please do verify once at your end.In addition share Event viewer logs as well.

    Regards,

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.