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Known issue in AO related to Input Help (aka F4 Help)

Hi everyone,

I have seen many incidents sent to SAP related to an issue in Analysis for Office when using Input Help (AKA F4 Help), in BW 740 systems.

The scenario is the following:

  1. Click on the Input Help:
  2. All values are shown on the list. Select any value and click on OK (in this case I am selecting "Not Assigned"):
  3. The value will be entered on the input:
  4. Click on the Input Help again and it will show only the value selected on step #2:

This issue is fixed after implementing SAP note below on the BW system:

2107060 - RSBOLAP: Correction for SAP Note 2065089 (reader reset)

I also strongly recommend that you check the SCN post below which contains many SAP notes related to BICS (communication interface used by Analysis for Office) depending on the Support Package of your BW 740:

Very Important BICS notes for BW 740

Kind regards,


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3 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Jan 13, 2016 at 06:53 AM

    Hi Filipe,

    Thanks for the update, I have one doubt, In my case the F4 help is not working from the prompt screen.

    Will the above note given will work over here. Kindly comment on it.

    I am stuck on this issue for long time.



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    • Hi Gaurav,

      Thanks. Since the issue remains when you execute the query in RSRT, the SAP note mentioned in this post is not relevant and will not fix the issue here.

      As the same scenario occurs in RSRT this is not an issue related to Analysis for Office. In this case I recommend you to create an SAP incident under BW-BEX-OT-F4 component if you need further assistance.

      Regards, Filipe

  • Posted on Jun 26, 2015 at 07:58 PM

    Hi Filipe,

    Keep informing our community with knowing issues.

    Diego Ferrary

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  • author's profile photo Former Member
    Former Member
    Posted on Jan 29, 2016 at 08:05 AM

    Hi Filipe,

    I'm wondering if you can answer another question regarding F4 help in AO ... or better: In the BICS Interface?!

    In our system, we implemented coding in the F4 function module to filter out invalid/incorrect master data, so that our users see only valid attributes.

    Unfortunately we found out that the BICS Interface calls this function module several times, whereas in contrast the query opened from a Web Template is doing this only once!

    We've got problems especially in Design Studio Dashboards with e.g. 6 queries... here we lose much time for "unnecessary" calls.

    If you need more details I can contact my ABAP colleague who informed me abt. this issue.

    Do you have any insights of what the BICS does differently and why?

    Thanks, Martin

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