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May 18, 2015 at 02:08 AM

BO Db down due to I/O device error

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Hi All,

It seems like every weekend our bo db down because of this error.

The I/O error will trigger the oracle db services down.

We are using BO 4.1, SAN disk and oracle 11g.

Appreciate for some light on this issue. Below are the error log:

Sat May 16 15:02:30 2015

KCF: read, write or open error, block=0x238 online=1

file=3 'E:\ORADATA\DATAFILE\BOREPO\UNDOTBS01.DBF'

error=27070 txt: 'OSD-04016: Error queuing an asynchronous I/O request.

O/S-Error: (OS 1117) The request could not be performed because of an I/O device error.'

Errors in file D:\ORACLE\diag\rdbms\borepo\borepo\trace\borepo_dbw2_4256.trc:

Errors in file D:\ORACLE\diag\rdbms\borepo\borepo\trace\borepo_dbw2_4256.trc:

ORA-63999: data file suffered media failure

ORA-01114: IO error writing block to file 3 (block # 568)

ORA-01110: data file 3: 'E:\ORADATA\DATAFILE\BOREPO\UNDOTBS01.DBF'

ORA-27070: async read/write failed

OSD-04016: Error queuing an asynchronous I/O request.

O/S-Error: (OS 1117) The request could not be performed because of an I/O device error.

DBW2 (ospid: 4256): terminating the instance due to error 63999

Thanks.