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Former Member

HANA Cloud Connector pwd

Hi SAP HANA Cloud friends,

problem: I can not Login in HANA cloud Connector.

Maybe is a problem with Single-Sign-On

What I tried:

new installation of SAP HANA Cloud connector.

In Web-IDE I can login. There I have a user s123467... (means small "s"). Web-IDE works.

The HANA Cloud Conntector login is case sensitive.

I also tried with captial and small letter.

Login doesn't work.

"User authentication failed"

question:

What can I do to Login SAP HANA cloud Connector?

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10 Answers

  • Best Answer
    Posted on May 18, 2015 at 11:02 AM

    Hello Hans,

    in a developer installation (using the default xml based user store) it is possible to reset the password as follows:

    • Stop SCC, if still running
    • Open the file .../config/users.xml in a text editor
    • In the line for "Administrator" change the password attribute like this:
      password="181229424893BB65D94A74C2132B8B9E5ADFE851464FDB5CB9F49E8A8204BE7B"

    This is the hash-value for the standard "manage" password. So after saving the file and starting the SCC, you can again login with password "manage" and then change the password to your preferred one.

    Best Regards, Ulrich

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    • Interesting...

      The SCC is using a Tomcat container internally (which in turn is using its standard user management). So either this is configurable with some Tomcat setting, or the Tomcat version has been updated between different SCC versions and the new Tomcat version is using a different hash.

      But anyway: one of the two should work... 😊

  • Posted on May 17, 2015 at 08:09 AM

    Are you talking about SAP HCC login page when you run https://localhost:8443 ?

    default user name: Administrator

    default password: manage

    There is another screen "set up initial configuration" where you have to provide below info:

    Landscape: hanatrial.ondemand.com

    Account name: <scnid>trial (e.g. s123467trial)

    user name: s123467

    password: <scn password>

    HTTPS proxy> if required

    Regards,

    JK

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    Posted on May 17, 2015 at 03:37 PM

    Hi JK, thank you for your quick answer. Yes I mean SAP HANA Cloud Connector. Yes I read the documentation and I changed pwd and wrote the pwd down to remind it. After logout it was no more possible to login. A reset of pwd is not possible. So what can I do? For my point of view the initial configurations comes up aftr logon. Or is there another place where I have to "setup initial configuration"? Thanks for your support! best regards Hans

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    Posted on May 17, 2015 at 04:04 PM

    Hi JK, ... to logon to SAP HANA Clout Platform Cockpit is possible. CU Hans

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  • author's profile photo Former Member
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    Posted on May 17, 2015 at 04:17 PM

    ... Logon (Authorization) to SCN is OK ....but Logon to SAP HANA Cloud connector is not possible. (Authorization failed). CU Hans

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  • Posted on May 17, 2015 at 07:46 PM

    Former Member

    After logout it was no more possible to login. A reset of pwd is not possible. So what can I do?

    AFAIK, there is no such option "forgot password" and then you have to reinstall HCC and reconfigure it.

    for the built-in users, there is no forgot password mechanism as it is only supposed to be used for a short time frame when initially setting up the SCC or in developer use cases, for which the Cloud Connector is only local to a developer workplace. In productive environments, it is recommended to setup LDAP integration, which then is using a user base external to Cloud Connector and in that user store such mechnisms will exist.

    Ref:

    Regards,

    JK

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    Posted on May 19, 2015 at 05:36 AM

    Hi thanks for all of this hints. I'll try and I'll find out what the problem is and I will post it. Nice day to all ... CU Hans

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  • author's profile photo Former Member
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    Posted on May 20, 2015 at 05:54 AM

    Hi, Ulrich. I think you are right with Tomcat. 1) I extracted it; but what has to be done in the next step to use Tomcat? 2) I installed Eclipse and for me it looks good. 3) I checked in Scc20/log ljs_trace.log:

    2015-05-19 11:59:55,424#ERROR#com.sap.scc#Start Level Event Dispatcher# #Exception during read from secure storage

    com.sap.scc.jni.SecStoreAccessException: SSFS-4187: Record with key "CLOUD_CONN/JAVA_KEYSTORE_PASSWORD" not found in secure storage <-- SSFS-4182: Data file "C:\SAP\scc20\scc_config\SSFS_SCC.DAT" does not exist (this is not an error per se: a non-existing data file is a valid situation and treated equally as one without entries) <-- SSFS-1440: File "C:\SAP\scc20\scc_config\SSFS_SCC.DAT" cannot be opened in mode "rb": No such file or directory (errno = 2

    4) If I start manually SAP HANA Cloud connector in Microsoft Services: The service started and after 5 Seconds it will be end.

    Have a nice and succesful day.

    PS: We planed in a small SAP-project to install SAP-Fiori with the customer, but I think we should stop the project and wait 2 years. When the Logon to Fiori is so difficult, what we have to expect with running applications in Financial environment?

    Hopefully we found a solution with the logon.

    Thank you for your help in advance,

    nice and successful day.

    Hans

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    • Hello Hans,

      ?!? what are you doing?

      I think you are right with Tomcat. 1) I extracted it; but what has to be done in the next step to use Tomcat?

      Tomcat does not need to be installed by hand! Installing Tomcat into the SCC directory probably destroyed the SCC installation... πŸ˜” (The error messages that you are getting, look like it...: "File "C:\SAP\scc20\scc_config\SSFS_SCC.DAT" cannot be opened in mode "rb": No such file or directory")

      All that had to be done to reset the password, was to change that one single line in the users.xml file!

      (Either with the SHA1 value given by Thomas or with the SHA256 value given by me, depending on the release of the SCC.)

      If you really extracted a Tomcat installation into the scc20 directory, it is probably best to delete that directory and do a fresh SCC installation... πŸ˜”

      Best Regards, Ulrich

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    Posted on May 20, 2015 at 09:27 AM

    Hi Ulrich, thanks a lot. In case of Tomcat, is was not clear, that after download and unzip there is no additional step. Now I deinstalled HANA Cloud Connector and reinstalled it in the same directory. Now Logon works. puuuh. Hard work. There are many steps where things could go wrong. And the documentation brings the user in circle processes. To find the way out it's very tricky. But noow Logon works. My nect Step is to integrate it in Web IDE. But up to here, many thanks to all. I'll will create a list of steps which things went wrong. So lessons learned. Thank's a lot.

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  • author's profile photo Former Member
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    Posted on May 20, 2015 at 10:35 AM

    Hi Thomas , YEESS! 😊That is our idea! I plan a small test-project where we bring management-people, the SAP-ERP and SAP-BW together. The topic is investment-planning. In SAP ERP we have some objects for this SAP-IM and SAP-BW is the planning but the management have no SAP-user (and also don't want any). That means we need a presentation-layer (e.g. Fiori) to have a very easy access to data to approve or not approve projects through management. On the other site we want have this information directed linked to SAP-ERP.workflow and SAP-BW planning. So the idea is, to define an OData-service with Fiori presentation-Layer for a tablet solution. Thank you for the link. Nice and successful day!! best regards Hans

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