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Why new password message to registered user getting faild.

Hi All,

Can some one please tell me imideately like

why new SAP sourcign new password getting failed even if mail id is corrent .

In processed status mail is showing fail.

I have attached screen shot also whichis currently precent in QUeued messages.


Peeyush ranjan

Screen shot4.png (14.3 kB)
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2 Answers

  • Posted on May 15, 2015 at 01:25 PM

    Hello Peeyush,

    The SCN is a community-driven network, with consultants outside SAP sharing their expertise. Phrasing your questions in imperative tense using words like 'immediately' will most likely never get you any replies at all.

    Now, coming back to your question, this situation usually appears when special characters are present in the email field (leading/trailing whitespace, other hidden special characters). The log files will have a clear answer if the email address itself is the issue, so please check there.


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  • author's profile photo Former Member
    Former Member
    Posted on Nov 08, 2015 at 04:50 PM

    Hi Peeysh,

    We are facing the same situation where messages gets stuck in Queued messages .

    Can you please help, what was the reason for it.

    Any leads would be of great help!!!



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    • Former Member Sonu Kumar

      Hi Peeyush,

      Thanks for your input.

      Issue has now been resolved. There was a problem with System Properties , we maintained some additional system properties as connection was getting refused with smtp server.



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