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Service Notifications Mass change not possible - IW28

Hello colleagues,

I'm trying to do a mass change to a list Service Notification via PM/CS Transaction code IW28, but the "Carry out a mass change" menu choice is greyed out.

I tried to search for existing posts, but haven't found an answer.

Perhaps I'm missing something - is it some configuration that allows/dis-allows mass changes to Notifications?

Thanks in advance.


Ivor Martin

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  • Best Answer
    Posted on May 15, 2015 at 04:23 PM

    Hi Ivor,

    Check SAP KBA 1820513

    There can be possible two reasons-

    (a) Enterprise Extension hasn't been activated.

    (b) No proper authorization...

    For the above

    (a) Go to T. code SFW5

    (b)Activate the EA-PLM extension

    (c) Ensure that your user ID has the mass change authority object "I_MASS" with ID "IMASS" and value "OR" is checked.



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    • Hi Ivor,

      SAP KBA (Knowledge Base Article) means the SAP OSS note number, which in this case is 1820513

      I would suggest you to show the SAP KBA to your BASIS person and then ask him\her to activate the EA-PLM BFS through SFW5. If there are any pre-requisites assigned to the activation, then they would be able to help you out.



  • Posted on May 15, 2015 at 09:36 AM


    Could you share the Current release of your SAP



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