srt_moni : Getting Cancel status

Hi Colleagues,

I am testing enterprise service through soap ui.

i am running a scenario through which request should go to PPO. but currently in srt_moni i am getting status 'Cancel'.

In other system for same scenario, request is going into PPO(Post Processing Office). which is correct is correct behavior.

Please anybody help me , why cancel status coming. May be some configuration is missing the system.

Regards,

Khushdeep Singh