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Infomaker 11.5

I just migrated a customers servers from Hyper-V to VMware and now sybase\infomaker 11.5 will not launch as it states the following.

"The Sybase SySAM license was not validated" It lets me choose the licensing server, asks that I relaunch and it just goes back to the same error. I then proceeded to launch lmtools on the licensing server and found that it was erroring out on the HOST ID. Give that I migrated to a new server the MAC of the server changed. I then modified the .lic file to reflect the new address, ran the "ReRead License File" no longer the HOST ID message but now it's telling me in the log file the following "Invalid license key (inconsistent authentication code)

Any suggestions would be greatly appreciated.

Thanks,

Brandon

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  • Best Answer
    Posted on May 14, 2015 at 02:43 PM

    Brandon,


    You cannot manually edit the InfoMaker license file. Hopefully you will be able to regenerate the licenses for the new machine. Some customers have reported that they can still generate older versions of licenses on the old Sybase SPDC site.

    https://sybase.subscribenet.com/

    IM 11.5 licenses are not available on the new SAP site but if you are on a later build of IM 11.5.2, a IM 12.x license should work with IM 11.5.2 later builds.

    Pat

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