Under Delivery Tolarance

[abdulazeem]

Hello Gurus,

My client has over and under delivery tolerance. He has partial delivery allowed. But his requirement is that once he reached under delivery tolerance the SO is getting closed. Sometimes he needs this to happen sometime he wants to go on until the over delivery tolerance. Kindly advise.

Regards,

Abdul Azeem.

[former_member184966]

Hi Abdul,

Hussain is right. Whenever you want to continue to use the same sales order increase the percentage in sales order screen only.

Thanks

Anandkumar KS

[Former Member]

Hi

Can you define "sometimes"? Is this some customers are on under-delivery, some are up to over-delivery? Or is it random, order by order, for any customer that this requirement is to be applied?

Unless a rule can be consistently applied, either via the customer master Shipping tab, or some other way to populate the right data in your order (eg: from a Customer Material Info Record), then I don't see how you can control order closure, except order by order.

If you do end up with an order-by-order situation, then I suggest using a Reason for Rejection, which will close open balances. Use a single code for these cases so you can always see why the item was closed. It's easier to mass set this reason on lots of items, within an order, than it is to update tolerances and close outstanding quantities.

Cheers

[abdulazeem]

Thanks Richard,

This is for some customers and it is random.

[hussain_multhazim]

Hey Abdul

You can change the tolerance levels during the transaction level in the sales order. Go to item level shipping tab and control accordingly.

[abdulazeem]

Thanks Hussain,

But the problem here is my client has status profile once he post the SO he cant able to make any changes.