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SAP Personas 2.0 crashes while opening in Web Browser

Dear Experts,

We have deployed SAP Personas 2.0 SP3 (SAPK-20003INPERSOS) on ECC6.0 (SAP_BASIS- SAPKB70110) Kernel( release-721 and SPlevl-201)

However we are facing issues while launching Personas in Web Browser.

The Personas 2.0 has been deployed perfectly fine based on the Configuration Guide and there are no errors.

When we launch Personas URL [/persos/mainapp] and Upon logon with user-id & pwd, the Personas application starts loading basic view and then immediately the browser gets closed. I have attached the document with the screenshots showing it.

Please help us in resolving this issue.

Your suggestions would be highly appreciated.

Thanks

Ayush

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  • Best Answer
    Posted on May 11, 2015 at 08:55 PM

    What you captured in the attachment is a screen shot of a blank Personas screen. Are you saying that right after this shows up, the browser window closes?

    For kernel 7.21 the minimum required patch level is 229 - but even on 201, Personas shouldn't just crash. I suspect there has to be a configuration issue here but it's not really possible to say what's wrong without more information. I'd suggest opening an OSS incident and provide logon access so that the support team can check the issue.

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