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Former Member

What are the prerequisites for SAP GUI 740 and NWBC 5 to work?

I have upgraded from SAP GUI 730 and NWBC 4 to SAP GUI 740 and NWBC 5 respectively. But both are not working. GUI window and NWBC windows are not working. I end up killing the program through task manager. Are there any prerequisites to make both these work? My laptop has 32 bit Windows 7 OS with MS Office 2013. It has Intel processor i3 with 4 GB RAM
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Any urgent help will be really appreciated.

Regards,

Gireesh

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3 Answers

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    Former Member
    May 12, 2015 at 09:48 AM

    Dear all,

    I have found the problem myself after spending some time on the net and also after getting an error message as attached.  This error message appeared almost after 1 hour of entering a transaction code in NWBC. This lead me to search online based on the error message.

    This link http://scn/sap.com/community/gui/blog/2014/11/07/sapguilandscapeglobalxml-entries-for-nwbc-and-sap-gui and the installation guide of SAP GUI 740 opened the eyes.

    All the problem was getting created due to "NwbcOptions.xml" file in %AppData%/Roaming/SAP/NWBC.  This file had so many unwanted entries which were never created and used.  Also deleted "SAPUILandscape.xml" and "SAPUILandscapeGlobal.xml" files.

    After this started SAP Logon PAD and NWBC, these opened without any links in them and the time taken was just a few seconds.

    This means, the error is in the links that get created in Landscape files mentioned above. It is expected that the migration program SAP has written to migrate from earlier version of SAP GUI to SAP GUI740 has problems in it.

    Problem has thus been resolved.

    Thank you Bashir for asking me to reinstall from scratch. This could have also resolved some of the issues, I do not know.


    SAP Gui Error.PNG (17.7 kB)
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    Former Member
    May 11, 2015 at 09:42 AM

    Processing of SAPLogon is occupying too much space in memory as well s CPU. It is also taking too much long time about 30 minutes. NWBC is not working at all. Is there anyone to help in this matter?


    Capture.PNG (2.0 kB)
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    • Former Member Bashir Ahmad

      Thank you once again, Bashir.

      I have gone through the link you provided. I have followed those steps rightly already.

      I have seen other 32 bit PCs in my group where it is working properly.

      This is a recent patch of NWBC available on SAP Support portal. I downloaded that. NWBC started working. But it takes too long time to open the application and process a transaction. It is since 15 minutes now that one transaction of CJ20N has not got published yet on NWBC.

      There is something seriously wrong with SAPLogon and NWBC SAP has released. It might be interfering with antivirus, I am suspecting.

  • May 10, 2015 at 11:27 AM

    Hi Gireesh,

    I do not found such type of errors after installing/upgrading SAP GUI 7.40 and NWBC 5.0, there are lot of material available on SCN forum:

    http://scn.sap.com/thread/3634852

    http://scn.sap.com/docs/DOC-58911

    http://scn.sap.com/thread/3638296

    Hope these links helps you in resolving your issues

    Regards;

    Bashir Ahmad

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    • Former Member

      Thank you Bashir. I have gone through those links. But we can correct those only if the GUIs open up. They are not even opening and hence nothing can be done.

      I even tried stopping Antivirus application and run these. But nothing changed.

      Regards,

      Gireesh