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Former Member
May 08, 2015 at 04:45 AM

InfoView is opening very slow in SAP BO Enterprise XI product 12.1.0


Hi All,

We have users complaining that the home page of InfoView opens very slow (sometimes it takes around 2 to 3 mts) and after that logging in takes another 30 seconds or so. The Document List structure takes around 1 mt or so. This slowness happens mostly during the first runs of the user, and the subsequent runs immediately render the reports faster. Seems like Caching is happening here and also when there is no activity for 15 to 20 mts time, again the slowness happens, which may be related to timeouts.

Can someone please guide me on the steps that we should take in order to make the response time faster like any server side checks we need to have etc.,

We use the version of SAP BO Enterprise XI product 12.1.0;

Thanks for your time.