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API0000: Fatal Exception: ConnectToFarmServer

Hi Team,


We are getting below error message in Afaria Server logs.


API0000: Fatal Exception: ConnectToFarmServer: cannot resolve server ID 'jje59' for farm ID 'Farm'.


Current Afaria environment: Afaria SP5 HF06,


Would request you please provide solution us on this.

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1 Answer

  • May 07, 2015 at 09:22 PM

    Hi, Vivek.

    Please check the registry on your Afaria Server under HKLM\Software\Afaria\Afaria\Server [TransmitterID] to retrieve the server ID.  See if it matches the 'jje59' ID from the error. 

    If it does, check the A_SERVER table in the database and ensure that a matching row exists for that server ID and that all of the information is proper.  Also be sure only one row exists for each Afaria Server that's active in your farm. 

    If it doesn't, check the A_SERVER table to see if there is an orphaned entry from a previously-installed Afaria Server.  If there is, delete the row from A_SERVER for the old server.

    If you don't have an Afaria Server in your environment that matches the server ID from the error and the A_SERVER table shows no match either, check each Afaria Server's registry and see if there are additional entries under HKLM\Software\Afaria\Afaria\Workstation\Transmitters.  There should be a key for LOCALHOST and one for the IP address of the server.

    Thanks,

    Keith Nunn
    SAP Active Global Support

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