Skip to Content

Distribution channel not available in organizational data in Transactions

Hi Folks,

I try to create a transaction for ex: lead or opportunity,I am not able to find DC(Distribution channel) in F4 help in org data assignment block.

Org data replication was done from ERP.I have no clue how replication was done and why only DC was not appearing in org data?

Now I have to find out why the DC is not available and how to resolve this.Pls suggest...



Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

1 Answer

  • author's profile photo Former Member
    Former Member
    Posted on May 07, 2015 at 07:42 AM

    Hi Jaya,

    First I would like you to check division and distribution channel is configured in your system or not ? Please follow below path to check this.

    Secondly Please check the org data determination profile maintained for opportunity or for lead transaction by following below path.

    IMG->CRM->Transactions -> basic settings-> define transaction

    last check the org data profile setting by following below path

    Than check the setting. It should be like below.

    hopefully It will help you to solve the issue. Please revert with your findings.



    Capture.PNG (25.4 kB)
    Capture.PNG (30.5 kB)
    Capture.PNG (27.6 kB)
    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.