Apply patches using SAINT

[Former Member]

Hi,

I'm trying to apply some patches using SAINT due the SUM is not taking all the components , but i'm haivng this error:

Currently runs an update process started by the Software Update Manager

Message No. TN687

Diagnosis

The Software Update Manager (SUM) is currently used to update the SAP System.

System Response

The System does not allow the execution of parallel update processes by other tools, like the Support Package Manager or the Add-On Installation Tool. Therefore, you cannot define and import a queue using these tools.

Procedure

Check the currenty running update process in the Software Update Manager and complete it there.

Do you know how i can fix it ? I already killed all the processes related with the SUM , even we restarted the  server to kill all the processes but we continue with the same error.

Could someone help us?

Thanks a lot, sapera

[Former Member · Accepted solution]

hi,

Have you referred the KBA ?

1973497 - SPAM/SAINT error message: Currently runs an update process started by the Software Update ...

Regards,

Rajesh Kumar S

[manumohandas82 · Accepted solution]

Hi ,

Have you reset the upgrade  , when you were using SUM  ?

Please post the contents of the table UVERS

How to reset an update - Technology Troubleshooting Guide - SCN Wiki

2053877 - Resetting of upgrade after emergency

Thanks ,

Manu

[Former Member]

Hi,

I've executed report RSUPGRES which clean up table UVERS and it fixed the issue.

Thanks a lot

[divyanshu_srivastava3]

How have you done the cleaning for SUM ?

For eg, temp and log files ?

[divyanshu_srivastava3]

Perhaps, that is my question - Have you reset SUM ?

1st Refer SUM guide and other links posted.