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Former Member
Jan 19, 2006 at 07:43 PM

Error while approving documents in KM

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Hi All,

We have various approval processes set up for various folders. The proper groups and steps are defined. When the user creates a piece of content in the folder, they can click on the command menu or details and submit it for approval. The super content administrator can submit it for approval or skip the approval.

After some time, we are receiving a NullPointerException whenever we try to submit something for approval or skip the approval process. It never gets to UWL. When we look in the logs we see the error below. When we restart the server, we are able to submit for approval and skip with approval without any issues. After some time however, this issue arises again.

The log file shows the following -

#1.5#0014C26354620055000006DA00000B4000040A8ECD7C2BBE#1137508356007#com.sapportals.wcm.rendering.property.PropertyRendererFactory#sap.com/irj#com.sapportals.wcm.rendering.property.PropertyRendererFactory#bkumm24#7737##ptdwas00_EPD_4495551#bkumm24#97718e30876111da89f60014c2635462#SAPEngine_Application_Thread[impl:3]_8##0#0#Warning##Plain###Reloading all classes, because CRT Class Loader was modified.#\par

#1.5#0014C263546200540000088800000B4000040A8ECFDE6BB6#1137508396008#com.sapportals.wcm.rendering.uicommand.UIConfiguration#sap.com/irj#com.sapportals.wcm.rendering.uicommand.UIConfiguration#bkumm24#7737##ptdwas00_EPD_4495551#bkumm24#97718e30876111da89f60014c2635462#SAPEngine_Application_Thread[impl:3]_24##0#0#Warning##Plain###Reloading all classes, because CRT Class Loader was modified.#\par

#1.5#0014C263546200400000090E00000B4000040A8ED190AEC1#1137508424461#com.sapportals.wcm.rendering.uicommand.UIMenuFactory#sap.com/irj#com.sapportals.wcm.rendering.uicommand.UIMenuFactory#bkumm24#7864##ptdwas00_EPD_4495551#bkumm24#7b541bc0876411da96bf0014c2635462#SAPEngine_Application_Thread[impl:3]_20##0#0#Warning##Plain### No group command found for rendering menu HoverMenu for resource ..........

Please help.

Thanks,

vivek

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