04-28-2015 9:45 PM
Hi Experts,
We are facing strange issue
When account has active incoming payment lock and customer is on direct debit. Expectation is system should not post direct debit payments (through FPY1), but it is posting.
Any idea why this could be happening?
Thanks,
Suhas.
04-28-2015 11:01 PM
Hi Suhas,
Please check the lock validity details from data and to date and also check with due date of the charges. Say system date is 04/28/2015, you have charges with due date 04/01/2015 and the lock validity is from 04/15/2015 to 04/28/2015, in the FPY1 parameter if you are considering payments due until 04/29/2015 then the payment will get drafted even though there is a lock until 04/28/2015.
thanks,
Vikram
05-01-2015 3:20 PM
Hi Vikram,
Thanks for your response. I tried to keep lock validity for 01/01/2015 to 12/31/9999. And charges were posted on 01/Apr/2015 and Due on 21/Apr/2015.
Still system cleared these charges from FPY1 run.
Thanks,
05-01-2015 7:29 PM
Hi Ravi,
Technically it shouldn't draft the customer when there is lock, may be you need to report this incident with SAP.
thanks,
Vikram
04-29-2015 2:13 AM
Hi Suhas,
We have had some issues on other projects when Incoming Payment exists along with a Dunning lock. Please check to see if a Dunning Lock also exists, and remove it before attempting another run.
Regards,
Ivor
05-07-2015 1:56 PM
Hi Ravi
I am also investigating a particular issue whereby a valid Incoming Payment Lock is being ignored by FPY1 execution.
regards
Tshilidzi Mamburu
07-22-2016 3:51 PM
Hi Experts,
We recently upgraded our system to EHP8 FOR SAP ERP 6.0, having similar issue that FPY1 is ignoring outgoing payment lock to refund the customer..
have any solutions found for this issue ?
Please share the details if any one resolved the issue....
thanks in advance.
Ravi Arusam