Hello Experts ,
We have a requirement on Dynamic Questionnaire requirement . I was trying to do this by Interactive scripting feature . step is to link the interactive script to the Tele sales agent . How can I do that ?
Also I have the following questions on my mind . Can you please help me wit that.
1. Can an interactive script be assigned to a transaction type (Task/Interaction log).
2. How to link Interactive Script to a Interaction record .