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Former Member
Apr 28, 2015 at 12:43 PM

Interactive Script

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Hello Experts ,

We have a requirement on Dynamic Questionnaire requirement . I was trying to do this by Interactive scripting feature . step is to link the interactive script to the Tele sales agent . How can I do that ?

Also I have the following questions on my mind . Can you please help me wit that.

1. Can an interactive script be assigned to a transaction type (Task/Interaction log).

2. How to link Interactive Script to a Interaction record .

Regards

Sanjib Paul