on 04-24-2015 1:29 PM
Greetings,
Recently the company started using the ServiceNow application for tracking IT incidents and request. A new process in xMII BLS 14 is being requested that should create incidents in ServiceNow as they occur.
The current process to make this happen is for the application to put an entry into the event log and then have MS System Center Operation Manager populate the ServiceNow Incident. I know this sounds round about but it is what it is...
Can xMII BLS 14 create event log entries and if so, HOW?
Thank you,
Dennis W
If your talking about service.now It looks like they do have some web services available for integration.
SOAP Web Service - ServiceNow Wiki
Regards,
Christian
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I've tried the Event Logger Action block and can't find anything in the event logs for my testing.
Is there some security that I might need to get updated for this action block to work?
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Check that your Netweaver log configuration isn't filtering out the event logger messages. The category/location is com.sap.xmii.bls.executables.actions.logging.LoggingActions.
Log Configuration with SAP NetWeaver Administrator - Monitoring - SAP Library
Regards,
Christian
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