we are integrating C4C with a third-party ERP system via a third-party middleware. The material IDs represent Strings that can take various forms.
Although the customer has guidelines about how material IDs should look like, they do have materials "violating" their rules. So in fact, there are no rules or defined formats for the material IDs.
Here are a few examples:
Material 1: GL-02 --> OK
Material 2: NCLA --> OK
Material 3: 0128457 --> leading "0" gets truncated, result is 128457 which is WRONG
Material 4: 85438746 --> OK
Material 5: G02W-545965463 --> OK
The only issue we have are materials with the leading "0". This leading "0" is truncated by C4C automatically, as we can't define a fixed length for the material IDs.
Is there a way to configure C4C to accept leading zeros for digits-only material IDs with variable length?
Thanks for your help and best regards,