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Former Member
Apr 23, 2015 at 10:09 AM

Incidents are incorrectly sent to SAP

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Hi SAP Experts,

The send to SAP functionality was working fine prior to update to 7.1 SP12.

Now, the messages are sending to SAP randomly. Calling hours are correctly maintained as well as the AISUSER table.

Is there an additional note to apply in sp12?

Kindly advise. Thanks!

regards,

Jai