Skip to Content
author's profile photo Former Member
Former Member

0CRM_SRV_REQ_INCI_H delta issue (returning 0 records)

Hello experts,

I was wondering is someone faced the issue I'm about to describe? The problem looks like this: standard extractor 0CRM_SRV_REQ_INCI_H doesn't load deltas. It does full loads perfectly though.

I have tried deleting initialization for the source in the InfoPackage, re-initialize, create new service request and run delta once again to see if it will be picked up. This approach didn't help.

Bdocs on CRM side look OK: all Bdocs with type BUS_TRANS_MSG in smw01 are green. Delta queue in RSA7 is green, but it always has 0 records (even when I create new Service Requests or change existing ones). 0CRM_SRV_REQ_INCI_H is active in BWA5 and in BWA7 (although in BWA7 check box Queue exists is not checked).

Best regards,

Vlad

Add a comment
10|10000 characters needed characters exceeded

Related questions

4 Answers

  • Posted on Apr 22, 2015 at 04:08 PM

    Please go thru OSS Note - 1444000 : Datasource 0CRM_SRV_REQ_INCI_H doesn't return full Delta

    Add a comment
    10|10000 characters needed characters exceeded

  • author's profile photo Former Member
    Former Member
    Posted on Apr 23, 2015 at 06:30 AM

    Hello Vladislav,

    Can you check for SAP Note 2112899?

    Thanks

    Abhishek Shanbhogue

    Add a comment
    10|10000 characters needed characters exceeded

    • Former Member Former Member

      I would suggest you to open a SAP message as in the past I have seen issues with STD CRM extractors and SAP has provided manual code fix to resolve such issues. I have come across multiple instances in my project where STD CRM extractors wont behave as expected 😔

      Thanks

      Abhishek Shanbhogue

  • author's profile photo Former Member
    Former Member
    Posted on Apr 23, 2015 at 07:10 AM

    Maybe someone knows if records in tables SMOXRELP_S and SMOXRELP should match perfectly? I see that table SMOXRELP lacks one record that I have in table SMOXRELP_S.

    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on Jul 13, 2016 at 09:02 AM

    Hi,

    we are experiencing the same issue. Were you able to resolve this?

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.