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Former Member
Apr 22, 2015 at 03:12 PM

0CRM_SRV_REQ_INCI_H delta issue (returning 0 records)

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Hello experts,

I was wondering is someone faced the issue I'm about to describe? The problem looks like this: standard extractor 0CRM_SRV_REQ_INCI_H doesn't load deltas. It does full loads perfectly though.

I have tried deleting initialization for the source in the InfoPackage, re-initialize, create new service request and run delta once again to see if it will be picked up. This approach didn't help.

Bdocs on CRM side look OK: all Bdocs with type BUS_TRANS_MSG in smw01 are green. Delta queue in RSA7 is green, but it always has 0 records (even when I create new Service Requests or change existing ones). 0CRM_SRV_REQ_INCI_H is active in BWA5 and in BWA7 (although in BWA7 check box Queue exists is not checked).

Best regards,

Vlad