on 04-22-2015 10:24 AM
Hi,
We are facing a weird issue. When we access portal URL i.e. https://server:port/irj/portal it directly logs into portal and shows data of one particular user id. We have not configured any SSO and all users can see information of only one user id. Ideally on accessing portal URL it should show login page. Only after entering credentials it should allow to log into portal. Is there any way to check what might be the issue?
Regards,
Navya.
Hi Navya,
Check how the backend system is being called. In the connection details, probably the user details has been provided instead of a technical user.
Did this work earlier?
Does this appear in different PCs too?
Regards,
Vinay
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Hi Navya,
Not sure on the cause of this case, but you can do the following things first:
Navigate to internet options->'Advanced' tab and under security, uncheck the 'enable integrated windows authentication'. This should allow you to first provide a logon screen.
Next, login into portal NWA using the administrator id, URL: http(/s)://hostname:portno/nwa
here you could check the authentication properties.
Earlier I was thinking that your issue was related to SSO between Portal and ECC, with portal taking same user from ECC. Here the issue is related to Windows -> Portal SSO.
Regards,
Vinay
Hi,
Even after you disable windows authentication, you are unable to logon using NWA?
Are you using IE? Try the incognito/In private mode and see.
Is the log-off button enabled on your portal?
You could also try the url http://hostname:port/irj/portal/classic to change the theme, in case you want to change the theme to the classic version.
Regards,
Vinay
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