I’ve configured Advance returns in CRM with complaints for this purpose I’ve done the following settings
After this, when I am trying to create Advance complaint with reference to ECC Sales Order I am getting following error messages:
Organizational data from reference transaction does not fit transaction
Pricing: Local currency missing
I’ve checked the Sales Order and the Sales Area which is Sales Org 1000, Sales Office 1001, Sales Group 101 and replicated the same settings in PPOMA_CRM for the test user that I’ve used to login in Web-UI. But I am still getting the error for Organizational data.
For Pricing error I’ve executed initial load for DNL_CUST_PRICE which completed successfully but I still see the error message while executing the transaction.
Would appreciate any inputs on resolving this. Attached the document with details of settings.