Unable to Launch Repository Manager and Designer in Windows 7

[Former Member]

Hi,

I am unable to Launch Repository Manager and BODS 3.2 Designer in Windows 7. When I try to launch it, the .EXEs (AL_Designer.exe) shows up in Task Manager but gets killed/ends by itself in few seconds. Please help!

Thanks and Regards,

Mohd Sarim

[former_member18162]

Hi Mohd,

Per the Supported Platforms Guide for DS 3.2, these client products were supported for use in Windows 7; however the DS 3.2 codestream is no longer supported by SAP.

Please update to the latest version of Data Services (DS 4.2 SPx) as soon as you are able.

In the meantime, you should look for clues to your issue by looking in the Windows Event Viewer for errors at the time you launched the application.

Also look for the errorlog.txt file located in the directory where DS is installed.

From there you can log into the SAP Support Portal with your s-user id and use the SAP Knowledge Base to search for any errors you are seeing in the log, or any errors that might pop up when you try your workflow. You might find the answer you're looking for there.

Thanks,
Julie

[Former Member]

Hi,

Our Client is not ready to move to BODS 4 packages for budget constraints I guess. 😕

[Former Member]

Event Logs:

Faulting application name: al_designer.exe, version: 12.2.3.0, time stamp: 0x4d2d1eb0

Faulting module name: GUISupport.dll, version: 12.2.3.0, time stamp: 0x4d2d1652

Exception code: 0xc0000005

Fault offset: 0x000553fe

Faulting process id: 0xef8

Faulting application start time: 0x01d0791ddd6e5aa4

Faulting application path: C:\Program Files\Business Objects\BusinessObjects Data Services\bin\al_designer.exe

Faulting module path: C:\Program Files\Business Objects\BusinessObjects Data Services\bin\GUISupport.dll

Report Id: 1b860364-e511-11e4-853f-38607759c790

[former_member198540]

We facing the same issue, do you fixed or any advise about it ?

[former_member198540]

i got the same issue but using DS 4.2 SP6 patch 3 client on widows 8.1. Any suggest ?

[Former Member]

Check that this is supported on Windows 7 from the PAM location:

https://websmp101.sap-ag.de/~form/sapnet?_FRAME=CONTAINER&_HIER_KEY=701100035871000551361

SAP BusinessObjects Data Services XI 3.2 SP2 – SAP Help Portal Page

NOTE that this version you are working on is no more supported. (https://apps.support.sap.com/sap/support/pam?hash=pvnr%3D01200615320900003585%26pt%3Dg%257Cd)

Latest version is Data Services 4.2 - SAP Data Services 4.2 – SAP Help Portal Page

Mike