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Latest Adobe Reader DC cannot render editable forms

agnihotro_sinha2
Active Contributor
0 Kudos

Hello,

I just wanted to have a discussion on the recent adobe reader DC. Has anyone else the below similar issues?

I created Adobe interactive formss from WD and triggered it using IE as well as Chrome. I had Adobe reader DC installed. As per Adobe this is a latest product and covers all the features of the previous products.

But I never got an editable form in Chrome. I somehow got an editable in IE. But when I used my SUBMIT button, the control never went back to SAP WD.

I struggled a lot and finally uninstalled Adobe DC and installed adobe reader 9.1.

I was able to successfully generate the form in IE in editable mode and the same SUBMIT button triggered data back to SAP WD.

But chrome could still not render the output.

Has anyone faced the same issue? Whats wrong with the latest version of adobe reader DC ? Adobe claims it to be the smartest release with all features integrated.

Thanks,

Ags.

Accepted Solutions (0)

Answers (1)

Answers (1)

diego_santos
Employee
Employee
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Hi,

Adobe Reader DC, the Adobe Reader 12, is not supported yet with ADS.
I'll get an official answer for you later.

Regards,

Diego

agnihotro_sinha2
Active Contributor
0 Kudos

Hey Diego,

Thanks for the heads-up. You saved me quite a few days of my efforts.

Its extremely hard to get older versions of reader 9.1 which works fine to my knowledge. my 9.1 got auto updated to 11 and now the app is not quite reliable. Sometimes it opens in IE and sometimes it says 'plz close othr sessions to open here' - strange.

Another crucial road block is that my app has to be integrated to iphone too, but strangely there is only reader dc available in itunes. So EDITABLE form is not working either in my iphone - safari or chrome

SAP or adobe must do something on this since its stopping a lot of our PoCs.

regards,

Ags.

agnihotro_sinha2
Active Contributor
0 Kudos

hi,

any official update on this?

thanks,

ags

Former Member
0 Kudos

Hi Diego - Do you have any updates on this issue from SAP or Adobe?

We were pointed to note  2164097 - Adobe Reader DC and Acrobat DC is currently not supported for Interactive Forms by Adobe

which says Adobe is currently testing interactive forms with DC.

Thank you,

Vimal

diego_santos
Employee
Employee
0 Kudos

Hi Guys,

My sincere appologies for the late answer.
I see you already found the exact and official information.

https://service.sap.com/sap/support/notes/2164097 - Adobe Reader DC and Acrobat DC is currently not supported for Interactive

Adobe Reader DC or 12 is not supported yet. There's no date too.


Regards,

Diego

Former Member
0 Kudos

Hi Guys - Looks like the latest patch of Adobe DC supports interactive forms.

http://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotes/DC/dccontinuousjuly2015.html

Release note mentions 3993218: Some Button events on an interactive PDF do not work in full screen mode.


Thank you,

Vimal John