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Former Member

Config tool error

Hi Experts,

I trying to logon to config tool with default logon settings in order to change some parameters. But, I am getting the popup window "Error ocurred while working with Configuration (scanning). Msg: error whle connecting to DB".

See in attachment.

Any ideas, please?

Thank you in advance for your efforts.

Best regards,

Sreenu

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3 Answers

  • Apr 14, 2015 at 03:27 PM

    Hi Sreenu,

    Have you checked that your database is running? Since it's a DB connect error, that's the first thing to look at.

    Regards,

    Matt

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  • Apr 14, 2015 at 11:01 PM

    Have you made any changes to the system prior to this?

    There should be a file called system.log in the configtool directory. Check if it contains any pointers.

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    Former Member
    Apr 20, 2015 at 12:34 PM

    Hi All,

    Your java stack and configtool are getting the same issue. The file we need to see is the jvm_bootstrap.out found in the work directory. The dev_server0/std_server0.out will not help you in this case.

    Attach the contents of this file and we can see the problems that the configtool and java system are having when connecting to the db.

    Kind regards,
    Cathal

    (SAP support)

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