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What is the suitable Work mode for Diagnostic Agent Maintenance

Jan 30, 2017 at 09:28 PM

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Hi,

We have configured Solman Technical Monitoring for alerts and they gets converted to tickets in the ticketing syste. So whenever there is a maintenance, we set the work modes for technical system and also for database and we were under the impression that Host level work mode should cover the diagnostic agent maintenance but it did not. Even after setting the host level work mode, we received below selfmon alerts.

SM_DIAG_AGT_AVAIL_SDHM_ALERT: Diagnostic agent(s) for Technical System Monitoring currently unavailable..


Please let me know one how to proceed to HOLD these kind of alerts? Doesnt work modes cover diag agents?

Thanks,

Ajay

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1 Answer

ajay b Feb 10, 2017 at 03:34 PM
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Hi,

Can some one please suggest on this? Does any of you monitor the agents availability for self diagnostics?

Thanks,

Ajay.

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