User status change for RFC document depending on value selected in Categorization schema

[Former Member]

Hi Solman Experts,

I want to create action conditions such as User status will be changed for RFC document depending on value selected in Categorization schema.

Ex. If value selected for Level1 of Cat. Schema is "Service", action condition should set specific user status for RFC.

Currently I do not find any expression in condition definition which can be used for this request.

My Solman system is 7.1 SP8.

Please provide your inputs on this.

Thank you in advance.

Regards,

Hanumant

[richard_pietsch · Accepted solution]

Hi,

I guess you can try this:

- use a custom implementation of EXEC_METHODCALL_PPF where you change the status of RfC, use this method in the processing definition of your CRM action

- use a custom implementation of EVAL_SCHEDCOND_PPF where you check the selected category and add this method in the scheduling condition definition in SPPFCADM

Regards

[Former Member · Accepted solution]

Thank you Richard for response,

I will try this and update this thread.

Regards,

Hanumant

[Former Member · Accepted solution]

Hi All,

Thanks to all of you,

Configuration is done using "Codes&Reasons" action condition criteria.

We assigned subject profile to Categorization schema and used "Codes&Reasons" for triggering the actions in Solman.

Regards,

Hanumant

[rishav54]

Hi Hanumant

You can create BADI for same, which will check the categorization schema id and then which will execute the status change for same.

Regards

Rishav

[Former Member]

Hi Rishav,

Thank you for your response,

Do we have SAP standard expressions in Solman that can be used instead creating BADI?

Regards,

Hanumant