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Former Member

GRC RM-Risk Survey via Email

Hi gurus,

I have planned a Risk Survey assessment vía email the problem is that I am not receiving any email for it. If I check in the Planner Monitor I can see the task as "Completed", so I guess no errors happened, so, maybe I miss some steps to configure this functionality?

Could you please help me?

Thanks,

Kind regards,

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1 Answer

  • Apr 09, 2015 at 08:12 AM

    Hello John,

    May be useful,Check attached  PDF in below note for functionality

    1539581 - Steps for customer defined survey


    check below Note for  other information on emails


    1600678 - Surveys can't be found out via recipient's email address


    2058223 - Perform Policy survey task ending with Error


    Regards

    Baithi

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    • Former Member Baithi Srinivas

      Hi Baithi,

      The email address is in lower case. What else can be happening? The error is "E-mail address maintained in Exit Rules for Inbound Processing is invalid".

      Kind regard,