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Apr 06, 2015 at 01:01 AM

Product substitution in SAP CRM Service


Hi Friends

To replicate product substitution in CRM I have followed the same steps which SAP has provided in

Product Substitution - Sales Quotation and Order Management - SAP Library

1) After implementing the initial loads using objects DNL_COND_D001,DNL_CUST_PDD products are populated successfully in CRM condition table


2) Condition type has created successfully and it was assigned In define determine procedure in Application CRM and in Usage PD.

3) Assigned Condition procedure in Define transaction types to the required process type.

but nothing is happening in CRM Web UI /GUI. Could any one suggest did I miss any steps to activate product substitution .

Thanks & Regards,

Siva Krishna