Vendor Payment Reset; Next payment picked up past payment document

[Former Member]

I have a situation where, we issued payment to a vendor, discovered it was incorrect.  The user reset/reverse the payment document.  During the next payment run, it picked up the open vendor items along with the reversed payment amount so that the vendor never really got paid for those items.

ie:

Invoice for 12617.61 paid on document 20145863

Document 20145863 was reversed

Payment 20146119 comes along, picks up:

Invoice for 12617.61

Payment document 20145863

Invoice for 4294.35

So vendor only received 4294.35 instead of the 16.911.96 that should have been paid.  Now al litems are showing cleared in the system, vendor is out the $$.  How to I fix this?

[former_member186576]

Discussion author posted a question and never showed up again !   Ellen Walden missing or absconding? Should we sent some one to search ?

[former_member186576]

Hi Ellen,

When Payment Document 20145863 was reversed, do you remember it was reset ONLY or reverse & reset. eg:(see image below)

After reversal, Invoice 52011378 for $12,617.61 display as open item in vendor  ? Even now ?

Is there any payment block anywhere related to this invoice (invoice line item, vendor master, payment term)

Also additional info will help:-

original invoice date,

original payment date,

reversal date,

reversal tcode used

payment date(second attempt)

Payment -manual or app

payment method-

It will be nice if you can answer above questions. Thanks.

[Former Member]

Hi Ellen,

I would request you to check the vendor line item, how invoice is looking now is it appears still open item or cleared, I would also request you to cross check the reversal you done, is it just a reversal (FB08) or Reverse & reset (FBRA)..because ++++63 document should not appear in payment run..

Regards,

Sid

[Former Member]

Let me explain better:

Invoice 52011378 for $12,617.61 was posted against vendor

Invoice 52011378 was paid on payment document 20145863

Payment Document 20145863 was reversed

Invoice 52011490 for $4,294.35 was posted against vendor

Invoice 52011490 for $4,294.35, invoice 52011378 for $12,617.61 and payment document 20145863 for -$12,617.61 were paid gainst payment document 20146119

So total payment on 20146119 is only 4,294.35 when it should have been $16,911.96.  I don't know how to get the invoice back and the original payment out of the vendor account to move the cash.

Hope that helps

[jayj07]

Hi Ellen,

I think the issue is why did your payment document 20145863 got captured by your payment run.

20145863 was reversed/reset correctly, the payment run should not pick up this document. Check your customizing and parameters of payment run.

In the meantime, I'd suggest you block document 20145863 for payment so that it won't be captured by the payment run.

Hope this helps.

Jayj

[former_member188063]

Hi Ellen, a bit confused here.

When you say Payment doc.- 20146119 picks up invoice 12617.61  doesn't it mean it's clearing the Vendor for that amount?

Sudhakar*