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Price conditions disappear after printing in VA02

Jan 30, 2017 at 04:35 PM

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Dear all,

I'm with ECC 6.0, MTO scenario, and having a weird behaviour when I want to print a sales order from within VA02, going to the menù Extras - Output - Header - Print preview.

As soon as I come back from printing, all price conditions for all items disappear.
I was searching for notes and only found very old ones, already implemented in the system.

Here what is happening: as soon as I got my printout and click the red cross from the output print popup

I get all conditions cleared:

Do you have clue why this is happening?

Any help is greatly appreciated.

With kind regards,

Flavio

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2 Answers

G Lakshmipathi
Jan 31, 2017 at 10:02 AM
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If this is happening for all sale order, then you need to raise an OSS message. If it is only for one sale order, then you need to take the help of technical team to find out the root cause of the issue in debug mode. With the standard configuration, this will never happen.

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Thank you for the reply. This issue is indeed happening for all sales orders. Will try with the OSS message.

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Pablo Casamayor Feb 01, 2017 at 10:16 AM
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