Skip to Content

Price conditions disappear after printing in VA02

Dear all,

I'm with ECC 6.0, MTO scenario, and having a weird behaviour when I want to print a sales order from within VA02, going to the menù Extras - Output - Header - Print preview.

As soon as I come back from printing, all price conditions for all items disappear.
I was searching for notes and only found very old ones, already implemented in the system.

Here what is happening: as soon as I got my printout and click the red cross from the output print popup

I get all conditions cleared:

Do you have clue why this is happening?

Any help is greatly appreciated.

With kind regards,

Flavio

img-159.png (23.8 kB)
img-160.png (5.5 kB)
Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

2 Answers

  • Jan 31, 2017 at 10:02 AM

    If this is happening for all sale order, then you need to raise an OSS message. If it is only for one sale order, then you need to take the help of technical team to find out the root cause of the issue in debug mode. With the standard configuration, this will never happen.

    Add comment
    10|10000 characters needed characters exceeded

  • Feb 01, 2017 at 10:16 AM
    Add comment
    10|10000 characters needed characters exceeded