Data Services Management Console Error.

[Former Member]

Hi Experts,

i have installed SAP Data Services 4.2 , at the time of installation "Data Services Management Console" are works fine , but now when i am tryiing to open it is giving error"web page is not available" , please guide me to troubleshoot the issue.

Regards

Ajit

[Former Member]

Hi All,

Thanks for the reply , http://Servername:8090/ url is not opening saying web page is not available , and after strating the Apache from CCM it is getting strated but at the time of runnig the URL tomcat is getting stopped automatically.

Thanks

Ajit

[srinivasan_vinayagam]

Hi Ajit,

This is tomcat issue.

Check Windows even viewer logs.

Regards,

V Srinivasan

[Former Member]

Hi Srinivasan,

On windows event viewer logs , i am not getting any error message related to tomcat.

Regards

Ajit

[Former Member]

Hi,

Right click the tomcat configuration to open the properties and see the path where it is pointing to.

Is the path right?

Arun

[former_member198401]

Hi Ajit,

Please refer to below post. Before that check the Tomcat Logs under the Tomcat Installation folder. It will give you the exact root cause of the error...

if the issue is related to Tomcat Configuration then check the Tomcat Config file. Also check the user account which is used to start the Tomcat Service. It should be a part of Domain Account and should have full rights.

Regards

Arun Sasi

[Former Member]

HI Arun Kumar

Thanks for your reply.

I checked the service Property and path to which it is executing it was correct and i didn't find any file call .conf in the Conf folder

Can you please elaborate me where to check this, this is very much needed for my task.

Thanks in advance

Ajit

[Former Member]

Before you spend a lot of time checking if tomcat web app server is the issue, Are you checking port '8090'? It should be 8080.

http://Servername:8080/

[Former Member]

Hi,

Are you looking for tomcat configuration? Start programs > tomcat > Tomcat configuration.

Or you can do a search also.

Arun

[DayaJha]

Hi Ajit,

As Arun mentioned please check the Web Application Status using below URL

http://Servername:8080

After that check the status of Data Services Management Console

http://Servername:8080/DataServices

Hope this will help!!!!

Thanks,

Daya

[former_member198401]

Hi Ajit,

Can you please check if the Web Application server is running but typing your server name and tomcat listener port in your browser.

http://Servername:8080

If the Tomcat Home page is loaded then the web App is working. If its not please try to restart the Tomcat Application server from CCM

Regards

Arun Sasi

[srinivasan_vinayagam]

Hi Ajit,

Can you check your Web Application is running or not. Default Web Application Server is tomcat.

Regards,

V Srinivasan

[Former Member]

can you please post the error screen shot you got ?