Block Customer Credit Memo via Quality Management

[Former Member]

Hi

We are using QM in sale for customer return SO. We activated inspection type 9902 customer return with Movement type 655.

We create return sale order and against return SO does the GRN at that time  inspection lot generates for Inspection type 9902.material goes to quality stock.

After this quality department check whether this material is accepted or Rejected and provide usage decision.In case of rejected we provide Credit Invoice to customer against Return SO.

Now we want validate or control on Credit Invoice will be issue only In case of Usage decision is rejected (Material is block).

Similarly we use Invoice block functionality for Vendor through control key.

Regards

Sandeep

[busyaban7 · Accepted solution]

Hi Sandeep,

I think you can try Follow-up action linked to UD = "R" in QS51, where you can assign a FM/BAPI to create Credit Invoice. You can use the appropriate FM form the below list -

BAPI_BILLINGDOC_CREATE

BAPI_ACC_DOCUMENT_POST

SD_SALESDOCUMENT_CREATE

BAPI_SALESDOCU_CREATEFROMDATA

You may need to work with FI team to test the Follow-up action in Sandbox/Dev system, once you implement it.

Thanks,

Arijit

[Former Member]

Hi Sandeep,

Usage Decision - Accepted or Rejected may be very generic in nature. I suggest you to provide the control based on the Inspection Lot Stock Posting, which will provide the better control.

Find out the relevant User Exit for the credit invoice purpose and provide the logic to allow to raise the Credit Invoice subject to the validation with respect to stock posting.

Regards,

Bala

[Former Member]

Thank you all for your Valuable suggestion.