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Former Member
Mar 27, 2015 at 08:04 PM

Solution Manager Reporting port 8100 instead of 8000

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Hello Experts,

I have recently configured ITSM/ChaRM for a client, and activated/configured the BW Reports.

All 3 standards links appear, and I can use both BW reports.

When trying to use the Solution Manager Report, it goes fine up to this point:

Then I clic on either Launch Message Reporting / Launch Duration Analysis, and it will try to open the page for quite some time, before failing.

After many tries, I noticed the port was changed from 8000 to 8100:

By manually changing the port in the address to 8000, I could launch the report:

This is not the first system where this is happening to me, and this workaround works in both cases.

Does anyone knows why this is happening?

How can I correct it?

Regards,

Roger