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Former Member
Mar 26, 2015 at 03:23 PM

Adobe Error HCM Processes & Forms in Portal


Hi all,

I have looked through many notes and discussions and no solution has fixed my problem yet, here are reference notes I have looked through and more:

I am on a Mac OS X Yosemite Version 10.10.2, but I have also tried on a virtualized Windows 7 system from same computer. We are running SAP ECC 6.0 EHP7, EP 7.3

The problem is when initiating any HCM processes and form (e.g. Request termination ESS, Organizational Processes in MSS, etc.) from HR Admin, MSS, or ESS, I get 2 errors:

#1 Adobe Reader latest version error

#2 Flash control not responding

What I have done to correct: 1) Adobe Reader XI is fully updated to 11.0.10, 2) enabled and set to default Chrome Adobe/Java plug-ins, 3) enabled and always activated Safari Adobe/Java plug-ins, and 4) activated internet settings in Adobe Reader preferences.

The problem persists on Windows or Mac and any web browser on both operating systems. Below you will see the screenshot error from Portal and my internet plug-in settings.

Thanks for the help - points awarded for solving this error.

Portal Adobe Error

Chrome Settings

Safari Settings