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Hello everyone having issue with Boe crystal report 2013 report

The report works and run fine on the local machine, but when migrating report from crystal report design tool. to the BOE preprod environment. getting the following error:

The viewer could not process an event, failed to open connection, Database vendor code:4060 error. [CRWEB00000119] ERROR . when trying to view the report.

We check the ODBC connection for 32bits the connection is successful. from local machine and from Server machine(environment)

Can some one please help resolve this issue.


Kim Roll

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  • Best Answer
    Posted on Mar 26, 2015 at 03:12 AM

    Hi Kim,

    Any errors with the text 'Database Vendor Code' suggest an issue with the database driver, connectivity between the database or anything related specifically to the database being used.

    I searched for the error and I guess you're connecting to a SQL Server database?

    Make sure you're using the SQL Server Native Client 10.0 or 11.0 driver.


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  • Posted on Mar 26, 2015 at 06:37 AM


    Also check below links (though those are related to CR 2011) whether will help to resolve the issue.

    This error seems to be related to Database client version (32 bit and 64 bit):



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