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author's profile photo Former Member
Former Member

How to process returned cash advance?

Hi - we have had a number of employees mistakenly request a cash advance when submitting a trip request, then giving us back the check. In the meantime, there has been an expense report created and credit card charges assigned to the trip/report. If we cancel the FI invoice in ECC it reissues the check in the next pay run - we are not able to cancel the FI invoice. In CfTE we cannot clear out the advance field on the trip/report.

Any suggestions on how to handle this situation? Thanks

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  • author's profile photo Former Member
    Former Member
    Posted on Mar 25, 2015 at 03:59 PM

    Hi Jennifer,

    have you tried to enter a minus amount?

    Best regards, Sigi

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