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Mar 25, 2015 at 06:29 AM

Multiple mails throws in modeled Dead Line


Hi Experts,

I am badly stuck in a scenario I am using "Multi Line Element" in a dialog activity step and Latest End Deadline is set

It sets a clock in SAP inbox when deadline missed this is fine.

But problem start when deadline missed.

When deadline missed as I am using modeled deadline I am using Multiline Elemnet.

It throws same No. of emails what is the No of all users to each agent of multiline agent.

For example if there are 3 agents in multiline it throws 3 mails to each agent.

I am using SO_NEW_DOCUMENT_SEND_API1 in a method of activity call after modeled deadline.

As some body suggested, should I enhance the standard program RSWWDHEX_INSERT where background job for miss deadline is coming.

Many thaks for help.