Extension field help

[Former Member]

Hi All,

I am trying to create an extension field wdescription: whatever under work description is type it should be shown under wdescription extension field.  So that i can use wdesciption under main screen of queue and ticket.

Is there any way i can do that.

[ankurgodre]

Hi Kalika,

Could you be more elaborate and clear as to what you want to accomplish?

Do you want to create Extension field from Adaptation mode or SDK?

BR

Ankur

[Former Member]

I want to create it in Adaption mode.

[Former Member]

Create the extension field with key-user adaption. Once you created the field you can then drag and drop it to where you want the field show on the UI. As a FYI, drag and drop is supported for both standard and extension fields but only available in HTML5 key-user adaption. If you want to move the standard or custom field to another location and render it for your Silverlight end users, you can still do the adaption changes in HTML5 and those UI adaptions will be honored for both Silverlight and HTML5 end users.