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Optional Prompts doesn't work with SAP BO Dashboards 4.2

I have 10 optional prompts in my Web Service. When i configure web service in Xcelsius(at first time loading it works fine, but second time or so when user selects any combination of prompts) it gives me the following error "Removing optional prompts from the query will introduce new prompts. this introduces complexities that cannot be supported."
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1 Answer

  • Jan 31, 2017 at 10:48 PM

    You can follow the below steps

    1. Stop Tomcat (From the Central Management Console(CMC), stop the Web Application Container Server on the current computer)
    2. Open this file <install_dir_SAP_BusinessObjects>\tomcat\webapps\dswsbobje\WEB-INF\classes\dsws.properties (the directory can be different depending on operating system and application server)
    3. Uncomment this line : # daaws.raylight.processing = true
    4. Start Tomcat (From the Central Management Console(CMC), start the Web Application Container Server on the current computer)
    5. Ensure that WACS (Web Application Container Server) is running and enabled.
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