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Get meter Periodic registers ReadClientMeterPeriodicRegistersSteplet - Server error

hi experts,

we are working on SAP Work Manager with Meter Management.

we have deployed the Work manager application with meter management successfully but when we tested the same in client we are getting the error

" Get meter Periodic registers.. ReadClientMeterPeriodicRegistersSteplet - Server error - please contact your administrator "

can you please anyone help us to find the reason for this error.

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6 Answers

  • Mar 17, 2015 at 12:26 PM

    @Manju Venkatesha can you please help us..?

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    • Hi Manju, thank you for your reply.

      As you said, the error is on the standard product, an it's exactly the same error all this people is having.

      There is a support ticket created for this but there is no reply since one week ago. I didn't try through a note, I will try that.

      Thank you.

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    Former Member
    Apr 09, 2015 at 12:50 PM

    Hello Madhukar

    I am currently facing the same problem - have you resoleved it? And if so can you provide the solution?

    Best regards,

    Olav

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    Former Member
    May 03, 2015 at 05:45 AM

    @Jason Latko hope you are doing good. Can you please help us on this.

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  • May 04, 2015 at 12:47 PM

    Same error here.

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    • Former Member

      The SAP Mobile Platform logs has the following.

      2015 05 06 16:25:57#0-400#INFO#System.out##anonymous#Agentry com.sap.metermanagement20 Worker Thread###throwExceptionToClient::com.syclo.sap.component.metermanagement.steplet.ReadClientMeterPeriodicRegistersSteplet::throwExceptionToClient::1628::ReadClientMeterPeriodicRegistersSteplet - |

      2015 05 06 16:25:57#0-400#ERROR#System.err##anonymous#Agentry com.sap.metermanagement20 Worker Thread###java.lang.ClassNotFoundException: |

      2015 05 06 16:25:57#0-400#ERROR#System.err##anonymous#Agentry com.sap.metermanagement20 Worker Thread### at java.lang.Class.forName0(Native Method) |

      2015 05 06 16:25:57#0-400#ERROR#System.err##anonymous#Agentry com.sap.metermanagement20 Worker Thread### at java.lang.Class.forName(Class.java:190) |

      2015 05 06 16:25:57#0-400#ERROR#System.err##anonymous#Agentry com.sap.metermanagement20 Worker Thread### at com.syclo.sap.StepHandlerFactory.create(StepHandlerFactory.java:66) |

      2015 05 06 16:25:57#0-400#ERROR#System.err##anonymous#Agentry com.sap.metermanagement20 Worker Thread### at com.syclo.sap.component.metermanagement.steplet.ReadClientMeterPeriodicRegistersSteplet.execute(ReadClientMeterPeriodicRegistersSteplet.java:73) |

      2015 05 06 16:25:57#0-400#ERROR#System.err##anonymous#Agentry com.sap.metermanagement20 Worker Thread### at com.syclo.sap.Steplet.doSteplet(Steplet.java:172) |

      2015 05 06 16:25:57#0-400#ERROR#com.sap.mobile.platform.server.agentry.console##anonymous#Agentry com.sap.metermanagement20 Worker Thread###Exception: 16:25:57 05/06/2015 : 20 (Agentry3), Java Business Logic Error (com.syclo.agentry.BusinessLogicException: ReadClientMeterPeriodicRegistersSteplet - ), |

  • May 13, 2015 at 06:28 PM

    Madhukar and Verono,

    From support perspective, there are two KBAs released to answer these errors:

    1. Get meter Periodic registers.. ReadClientMeterPeriodicRegistersSteplet - Server error - please contact your administrator "

    KBA # 2167789 - Error: Get Meter Periodic Registers-ReadClientMeterPeriodicRegistersSteplet Server error - please contact your administrator (13) - SAP Meter Management 2.0 (http://service.sap.com/sap/support/notes/2167789)

    2. KBA # 2168222 - GetMeterPeriodicRegistersSteplet - No valid assignment type defined Server error - please contact your administrator (13) - SAP Work Manager (http://service.sap.com/sap/support/notes/2168222) .

    Hope this helps,

    Mark Pe
    SAP Senior Support Engineer

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    Former Member
    Oct 14, 2015 at 03:41 PM

    Hi,

    We got a similar issue like this, and we found that the issue is related to MRU routing. We observed that the prog is not able to fetch data from the FM '/SMISU/BTX_DOMR_PERIODIC_GET'

    We tried to delete the MRU routings and then it worked for us.

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