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Get meter Periodic registers ReadClientMeterPeriodicRegistersSteplet - Server error

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hi experts,

we are working on SAP Work Manager with Meter Management.

we have deployed the Work manager application with meter management successfully but when we tested the same in client we are getting the error

" Get meter Periodic registers.. ReadClientMeterPeriodicRegistersSteplet - Server error - please contact your administrator "

can you please anyone help us to find the reason for this error.

Accepted Solutions (0)

Answers (6)

Answers (6)

Former Member
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Hi,

We got a similar issue like this, and we found that the issue is related to MRU routing. We observed that the prog is not able to fetch data from the FM '/SMISU/BTX_DOMR_PERIODIC_GET'

We tried to delete the MRU routings and then it worked for us.

mark_pe
Active Contributor
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Madhukar and Verono,

From support perspective, there are two KBAs released to answer these errors:

1. Get meter Periodic registers.. ReadClientMeterPeriodicRegistersSteplet - Server error - please contact your administrator "

KBA # 2167789 - Error: Get Meter Periodic Registers-ReadClientMeterPeriodicRegistersSteplet Server error - please contact your administrator (13) - SAP Meter Management 2.0 (http://service.sap.com/sap/support/notes/2167789)

2. KBA # 2168222 - GetMeterPeriodicRegistersSteplet - No valid assignment type defined Server error - please contact your administrator (13) - SAP Work Manager (http://service.sap.com/sap/support/notes/2168222) .

Hope this helps,

Mark Pe
SAP Senior Support Engineer

Former Member
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Dear Mark,

After applying KBA# 2167789 (http://service.sap.com/sap/support/notes/2167789) Now I'm getting another error

"Get Meter Periodic Registers...

GetMeterPeriodicRegistersSteplet - Search with Business Partner without

Business Partner not supported

Server error - please contact your administrator (13)

Logging user out

Please advice

Regards:

Raouf

Former Member
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Hi Raouf,

Have you checked the is the GPART field is populated in table TE115?  In our debugging exercise, we noticed in the class /SMISU/CL_BTX_MR_PERIODIC_DO method GET_ASSIGNMENT4 line 69 is expecting a "business partner" entry in the table TE115.

In our case, that table has no business partners defined and the same class returned the error "search with Business Partner without Business Partner not supported".

Regards,

Verono

Former Member
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Dear Verono,

Thanks for responding. We added the the Business partner to table TE115 but its still returning the same error "search with Business Partner without Business Partner not supported".

Regards:

Raouf

former_member190010
Contributor
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Guys,

I am having the same error: "search with Business Partner without Business Partner not supported".

The table TE115 is populated with the business partner.

Anyone has any idea?

Best Regards,

Emanuel

Former Member
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Emanuel,

Is there a business partner number associated with a meter reader in table TE115?  If there is a business partner associated with a meter reader, try to add a user ID and an employee number using transaction BP in the Employee BP role.  The user ID needs to be assigned to the employee in PA30 as well.

former_member190010
Contributor
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That worked Kwok.

Thank you very much for your help.

Can't give you points cause I am not the owner of the discussion.

Best Regards,

Emanuel

former_member204169
Participant
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Same error here.

Former Member
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The SAP Mobile Platform logs has the following.

2015 05 06 16:25:57#0-400#INFO#System.out##anonymous#Agentry com.sap.metermanagement20 Worker Thread###throwExceptionToClient::com.syclo.sap.component.metermanagement.steplet.ReadClientMeterPeriodicRegistersSteplet::throwExceptionToClient::1628::ReadClientMeterPeriodicRegistersSteplet -  |

2015 05 06 16:25:57#0-400#ERROR#System.err##anonymous#Agentry com.sap.metermanagement20 Worker Thread###java.lang.ClassNotFoundException:  |

2015 05 06 16:25:57#0-400#ERROR#System.err##anonymous#Agentry com.sap.metermanagement20 Worker Thread###    at java.lang.Class.forName0(Native Method) |

2015 05 06 16:25:57#0-400#ERROR#System.err##anonymous#Agentry com.sap.metermanagement20 Worker Thread###    at java.lang.Class.forName(Class.java:190) |

2015 05 06 16:25:57#0-400#ERROR#System.err##anonymous#Agentry com.sap.metermanagement20 Worker Thread###    at com.syclo.sap.StepHandlerFactory.create(StepHandlerFactory.java:66) |

2015 05 06 16:25:57#0-400#ERROR#System.err##anonymous#Agentry com.sap.metermanagement20 Worker Thread###    at com.syclo.sap.component.metermanagement.steplet.ReadClientMeterPeriodicRegistersSteplet.execute(ReadClientMeterPeriodicRegistersSteplet.java:73) |

2015 05 06 16:25:57#0-400#ERROR#System.err##anonymous#Agentry com.sap.metermanagement20 Worker Thread###    at com.syclo.sap.Steplet.doSteplet(Steplet.java:172) |

2015 05 06 16:25:57#0-400#ERROR#com.sap.mobile.platform.server.agentry.console##anonymous#Agentry com.sap.metermanagement20 Worker Thread###Exception: 16:25:57 05/06/2015 : 20 (Agentry3), Java Business Logic Error (com.syclo.agentry.BusinessLogicException: ReadClientMeterPeriodicRegistersSteplet - ),  |

Former Member
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hope you are doing good. Can you please help us on this.

olav_rask2
Explorer
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Hello Madhukar

I am currently facing the same problem - have you resoleved it? And if so can you provide the solution?

Best regards,

Olav

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@Manju Venkatesha  can you please help us..?

i834235
Product and Topic Expert
Product and Topic Expert
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All,

I have not  seen this error.  Are you  getting  this error for every meter reading that your posting?  or for any particular type of meter reading ?   Looking at error message it looks like there some missing configuration on  configuration panel or pointing to  wrong steplet. 

if your getting this error in the standard product then i would encourage you to create OSS message with our support team.  check these OSS notes before opening oss message.


1983214 - Mobile configuration panel changes for SAP Meter Management 1.5

2097459 - SAP Work Mgr Meter Management - Periodic Meter readings are accepting zero values, with no...

Thanks

Manju.

Former Member
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I believe the error occurred even before Work Manager Meter Management can transmit anything from the Agentry client to the backend.  The error "Get meter Periodic registers.. ReadClientMeterPeriodicRegistersSteplet - Server error - please contact your administrator" happens during the initial login or initial sync.  Note 2097459 may not be applicable.

former_member204169
Participant
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Hi Manju, thank you for your reply.

As you said, the error is on the standard product, an it's exactly the same error all this people is having.

There is a support ticket created for this but there is no reply since one week ago. I didn't try through a note, I will try that.

Thank you.