E-Recruiting Forgot Password Error

Hi Experts,

Currently our e-recruiting system makes use of the 'Password Forgotten' functionality. Unfortunately, when a user uses this it doesn't send the new password to the user. Furthermore, the user can still log-on using his/her old password.

This is the content of the email being sent:

We have already activated this service: /sap/bc/erecruiting/password

And attached it to the 'Password Forgotten' field of the external candidate service in SICF.

Your help is greatly appreciated.