Skip to Content
Mar 12, 2015 at 10:46 AM

"An error has occurred: Could not find the document." on opening the BO report


Hi ,

On publishing the BO report in Portal, we get the blank screen with warning message as below screenshot and facing the ""An error has occurred: Could not find the document."" error message when accessing the BO report using open document URL directly in browser instead of portal.

Link: http://<host>:8080/OpenDocument/opendoc/openDocument.jsp?sIDType=CUID&iDocID=ASClVc_yw55L

We already have many BO reports successfully running in the production environment.

But for this new report we are getting this error. The difference found in this report is from Infoviewapp the login page appears as below in to which the developer logs in.

But for the reports coming with error the login page authentication value is changed to "Enterprise". So the system related fields disappear after that and looks like below

Please let us know the root-cause of this error message. Is this something to do with user authorization in BO system at report level or some config changes related to SAP/Enterprise authentication.

Multiple posts in SDN related to this error message points to check for user authorizations in BO system. Please provide details on this if this is the case.




pastedImage_0.png (12.9 kB)
pastedImage_3.png (11.4 kB)
pastedImage_6.png (15.5 kB)