some BP users not seeing SAP replies

[Former Member]

Hi everybody,

I'm facing the following problem in our SolMan VAR, some users can see information sent from SAP and some don't.

New BP user created with report AI_SDK_SP_GENERATE_BP_V2

Old BP user created manually probably.

Now, I tried recreating the old BP with the standard report, I replicated the roles from the new ABAP user, I checked the BP configuration as contact person, business partner and employee and both users are identical. I even set a different reporter user with what I believed were correct configurations but I couldn't see the replies from SAP.

I really don't know what I am missing.

[Former Member · Accepted solution]

Hi Ricardo,

do you mean the Text "Info from SAP"?

If yes, please check the Auth Object CRM_TXT_ID for the following values:

Regards,

Robert

[Former Member · Accepted solution]

Thanks Robert,

Your suggestion worked!

I'm documenting here for anyone as lost as I was.

I created a new role with the necesarry authorizations and added it to ZSAP_SUPPDESK_CREATE_COMP

Now users are able to see the information we needed.