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Former Member

Naurtech browser problems with Casio dtx-30r

Hi guys,

We have quite a problem here with the little RF Gun from Casio.

ITS Mobile was successfully implemented and we can call the RFUI without a problem from the EWM side.

The problem that we have occurs from the browser side, in the way that absolutely every screen that we call (even the standard ones, it doesn't matter) get the scroll bars (horizontal and vertical) at it's rezolution (240x320).

After finding an SAP Note that helped us took out the horizontal scroll bar, tried everything possible in order to eliminate the vertical one, but no success. All the possible ITS Parameters with all the possible combination we've tried, but nothing came up.

I've even took the approach to edit the templates (I've adjusted the template from hand to have the 240x320 pixel rezolution) and absolutely nothing helped (the scroll bar was still there even from the RF Menu, although we've changed screen 001-010).

I've also played with the Naurtech settings as much as possible, but absolutely nothing helped, so I'm out of ideas for the moment.

Please keep in mind that this is my third RF Gun configuration and I know a little about them. The other two took a max. one day to get them set up, but at this one I just can't make it to work.


Should I change the Browser (maybe there are not compatible)? Should I still try to poke around and maybe try an untried combination, until it works?

Telling the customer to change the RF Gun isn't an option, as they already have 50 of them laying around.


Any ideas?


Thank you in advance,

Claudiu

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1 Answer

  • Posted on Mar 11, 2015 at 06:55 PM

    Hi Claudiu,

    What SAP NOTE did you use for the vertical scrollbar?

    What template generation was used to create the ITSMobile service templates?

    What transaction screen dynpros were converted?

    Regards,

    Oisin

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