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Former Member
Mar 09, 2015 at 01:38 PM

Relational Connection accessing error (PropertySet$CancelSupportLevel) in CR on SAP BusinessObjects Business Intelligence platform


Hi All.

Whenever we want to create any relational connection in IDT we are facing the "PropertySet$CancelSupportLevel" issue.

We are facing the same issue when we are trying to create the report on Crystal Reports for enterprise by accessing any of existing universes.

we have verified all of the our existing "ODBC" connections that are created under "32 Bit and 64 Bit ". if we are creating the same ODBC relational connection in "Universe designer" tool we are not facing any issue. Where as in IDT, the connection was allowed to create but if at all if we do "Test Connection " then we are facing the same issue. We are unable to save the created Connection details to enterprise also. Please find the below error.

Need your thoughts as we are going to perform the some real - test cases on our Prod Environment. All the below errors are related to same issue.

Error - 1 - In CR for Enterprise: There was a problem accessing the Relational Connection on SAP BusinessObjects Business Intelligence platform. Please check with your ystem Administrator that the connection is correctly configured.


Error - 2 - In CR for Enterprise : com/businessobjects/connectionserver/PropertySet$CancelSupportLevel - [CRSDK00000903]

Caused by: com/businessobjects/connectionserver/PropertySet$CancelSupportLevel - [Internal Error PropertySetL1329]

Error -3 - In IDT: com/businessobjects/connectionserver/PropertySet$CancelSupportLevel


Error - 1.PNG (21.6 kB)
Error - 3.PNG (20.3 kB)