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GRC10. Very bad perfrormance in IE

Hello colleagues!

I've faced with a bad performance of NWBC in IE11 after update to NW7.02 SP16 GRC10 SP18. According to the pam IE 11 is supported.

When I log in and try to create an access request I get a picture with slow circle

(the message at the bottom of the window indicates that I've switched off all security settings and plug-ins)

After 1-1,5 minute I get a normal screen

If I try select an entry from any drop list or perform any other actions the window hangs with information (Not responding)

I know that the issue is more basis, but I suppose people here can help me better than in basis group.

Has anyone experienced the same problem or similar?

My search results for this issue were not successful.

I suspect that the problem is in NWBC, because webgui works fine, and hope that someone can provide with the corrections.

System parameters:

SAP_BASIS    702    0016    SAPKB70216    SAP - базисная система

SAP_ABA    702    0016    SAPKA70216    Компоненты, общие для всех приложений

PI_BASIS    702    0016    SAPK-70216INPIBASIS    Basis Plug-In

ST-PI    2008_1_700    0011    SAPKITLRDK    SAP Solution Tools Plug-In

SAP_BW    702    0016    SAPKW70216    SAP Business Warehouse

GRCFND_A    V1000    0018    SAPK-V1018INGRCFNDA    GRC Foundation ABAP

ST-A/PI    01Q_700    0002    SAPKITAB7L    Servicetools for other App./Netweaver 04

Regards,

Artem

P.S. notes that I have checked:

http://service.sap.com/sap/support/notes/1717650

http://service.sap.com/sap/support/notes/1674530

http://service.sap.com/sap/support/notes/1937379

http://service.sap.com/sap/support/notes/1926394

http://service.sap.com/sap/support/notes/2016738

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4 Answers

  • Best Answer
    Sep 30, 2015 at 11:09 AM

    Hi everyone!

    I've provided the solution here.

    Regards,

    Artem

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  • Mar 05, 2015 at 12:55 PM

    Dear Artem,

    check the zoom level... if it's not exactly 100% the system has to rander all the time and hence performance is very bad.

    Check also http://service.sap.com/sap/support/notes/1717650

    Hope it helps.

    Regards,

    Alessandro

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    Former Member
    Mar 05, 2015 at 01:37 PM

    Artem,

    We are using IE11 and have not experienced such poor performance with our GRC system (10.0 SP12).

    Our system component information:

    SAP_BASIS 731   0005 SAPKB73105                     SAP Basis Component

    Same levels for  these components:

    SAP_ABA   Cross-Application Component

    PI_BASIS    Basis Plug-In

    SAP_BW     SAP Business Warehouse

    Other levels:

    ST-PI 20008_1_710 0008 SAPKITLRE8                     SAP Solution Tools Plug-In

    GRCFND_A  V1000 0012 SAPK_V1012INGRFNDA  GRC Foundation ABAP

    ST_A/PI  01Q_731   0002 SAPKITAB9L                      Servicetools for SAP Basis 731

    Perhaps a NetWeaver upgrade would help. Good luck.

    Gretchen

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  • Apr 17, 2015 at 11:54 AM

    SAP support says that it's a bug in IE. SAP has opened a ticket in MS regarding this issue.

    I'll post the solution on this issue.

    Regards,

    Artem

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